BUSINESS & ECONOMICS / Customer Relations

Current paper · Semantic Scholar

Online to Offline (O2O) retailing models are a radical change of the current business, and a combination of the digital interaction with the customer with the physical retail delivery. O2O models helps in maximizing customer experience, operational efficiency and competitive differentiation in contrast with the traditional e-commerce which majorly targets online relations and centralised logistics, but do not take a…

Reference · Wikidata

relationship between a business and its customers

Encyclopedia · Wikipedia

Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer service is often practiced in a way that reflects the strategies and values of a firm, and levels vary according to the industry. Good quality customer service is usually measured through customer retention. Successful customer service interactions are dependent…

Book · DOAB

It is argued in most academic literature that Business Model (BM) is a general model for how any business runs or should be run, it is the "blueprint of the business". Conversely we argue that no business has just one BM, one model on which it runs all its business or intends to run its business. In other words the BM can be used for "as-is" and the "to-be" businesses. However our research, in contrast to the other …

Full text · Open Library

Image · DPLA

Monday, February 6, 2017 University of Georgia unveils 2017 Bulldog 100 rankings; Chicken Salad Chick tops list; Five Georgia Law alumni/alumnae businesses included Athens, Ga. – The University of Georgia Alumni Association recognized the 100 fastest-growing companies owned or operated by UGA alumni during the eighth annual Bulldog 100 Celebration on Feb. 4 at the Atlanta Marriott Marquis. The 2017 fastest-growing b…